Archive for December, 2009

SECCF Presentations

Monday, December 7th, 2009

The presentations and discussion notes from the recent South East Contact Centre Forum are available to download in PDF format by clicking here.

South East Contact Centre Forum

Friday, December 4th, 2009
South East Contact Centre Forum

South East Contact Centre Forum

An enthusiastic audience of call and contact centre managers visited Rostrvm Solutions to attend the inaugural session of the South East Contact Centre Forum.

The Forum’s aims and objectives were presented together with discussion of specific operational and technical issues that the forum will look to address over the coming months