Archive for March 24th, 2010

Answer Machine Detect to be reviewed by Ofcom

Wednesday, March 24th, 2010

In its response to the proposal to increase penalties for the persistent misuse of an electronic communications network the government also announced that Ofcom is intending to open a consultation on its persistent misuse policy that will examine Answer Machine Detect (AMD) usage in more detail.

Consultation takes a while but if you would like help in considering what this might mean for you please contact us.

Two million pound fines a step nearer

Wednesday, March 24th, 2010

The UK government has published its response to the recent consultation that considered raising the maximum penalty for the persistent misuse of an electronic communications network or service mainly to tackle the problem of silent and abandoned calls to consumers. This issue typically relates to misuse of predictive dialler technology

As expected, the government’s response is to confirm that the maximum fine will be increased to £2 million pounds.

The next step will be to amend the maximum penalty in the Communications Act 2003 by statutory instrument.

To learn more about how the rostrvm predictive dialler supports you in maintaining compliance (and avoids the risk of a huge fine and bad publicity) please contact us.

You can read the full government response here.