Make one change

Our latest customer newsletter has just been published………

As a call centre manager, you may have plenty of ideas to kick-start performance for 2011 in your call centre but how many of those ideas will realistically make it past Easter? We think introducing ONE manageable improvement such as offering staff regular training & development opportunities or reviewing incentives may just be the trick to boosting and maintaining consistent success over the next 12 months.

Read this article and more in the latest news from Rostrvm Solutions

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