News from Ofcom about predictive dialler and Answer Machine Detect

Ofcom has recently posted updated information on regulation and predictive diallers. More details are available at the Ofcom web site.

As expected in the latest Notification under Section 128 of the Communications Act 2003 the regulator is expressing concern about both abandoned call rates and the use of Answer Machine Detect.

You  can learn more about Rostrvm Solutions’ view on automate diallers and Answer Machine Detect here.

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