Running a call centre in Dorset?

It probably won’t affect most call centres but operations in the Bournemouth area need to keep an eye on the latest Ofcom consultation on dialling local calls. People living in Bournemouth, Poole and Christchurch will soon have to dial the 01202 area code to make a local call which means that you need to ensure that full telephone numbers are used in any advertising and check that your technology – such as any call forwarding and predictive dialler campaigns – is also using fullĀ area codes.

This is expected to come into place later in the year but is subject to an Ofcom consultation. You can read more here.

Comments are closed.