Archive for May, 2012

Rostrvm Solutions announces further growth and moves to new premises

Wednesday, May 23rd, 2012

Rostrvm Solutions has announced its results for the last financial year which show continued growth. Turnover increased by more than 10% with a corresponding rise in profitability.

Those looking for answers to contact centre challenges, whether it be for inbound, outbound, desktop optimization or performance management, will now find Rostrvm Solutions in new premises.

The company, which celebrated 25 years in business last year, has recently welcomed several new people to its team and is working on a number of fresh business projects. Read more here.

 

rostrvm on TV?

Wednesday, May 16th, 2012
Many call centres have replaced scrolling wallboards with PC-driven large screen displays  for delivering operational information. The rostrvm MIS presents information using web technology. So can MIS be presented using an Internet-TV removing the need for a PC to drive the display? The answer is YES.
Using an internet TV as a call centre wallboard

Internet TV 'wallboard'

It has to be said that entering the URL using a TV remote control was a bit of a pain! But this looks like an interesting idea for cost effective information presentation in the contact centre.

 

rostrvm MIS on TV

rostrvm MIS on TV

 

For this proof of concept we used a Sony TV with embedded Opera browser.