July, 2012 | rostrvm

Archive for July, 2012

rostrvm News – July edition available

Thursday, July 26th, 2012

The latest edition of rostrvm News is available. In this issue we look at new rostrvm facilities that support optimisation of desktop processes. We also tell you more about our expanded team and provide a few dates for your diary.

Posted in call centre, contact centre | Comments Closed

We’re looking for a software test engineer to join the team

Wednesday, July 18th, 2012

As our business continues to grow, the pace of change in the contact centre increases and our software supports a broader range of technology platforms, media channels and business applications we are expanding our software test team in our offices in Woking, Surrey. Find more job details here.

Posted in jobs | Comments Closed

Rostrvm sponsor CallNorthWest Annual Contact Centre Awards 2012

Wednesday, July 4th, 2012

Rostrvm sponsor the table wine for CallNorthWest’s Annual Contact Centre Awards on 12 October, Manchester 2012 CallNorthWest’s Annual Contact Centre Awards on 12 October, Manchester 2012

http://www.callnorthwest.org.uk/events/Awards2012/HTML_2012_AWARDS.html

Tags:contact centre
Posted in contact centre | Comments Closed

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News from CallCentreHelper
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- How to GDPR-Proof Your Customer Satisfaction Surveys
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- Finding the Perfect Balance of AI and Agent-Assisted Service
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- Enghouse Interactive Helps GCI Deliver Omni-Channel Capability
  Enghouse Interactive have announced that gold partner, GCI, has implemented the Enghouse Interactive Contact Centre Service Provider (CCSP) solution. In adopting CCSP, GCI has become one of the first providers in the UK to integrate the omni-channel contact centre option […]
- 5 Service Expectations That Brands Aren’t Meeting
  Today’s consumer has become more demanding. They not only want high-quality products, but they also expect high-quality customer service. However, new research has revealed that under-investment in contact centre infastructure is harming customer service. NewVoiceMedia recently partnered with the market […]
July 2012

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