Archive for September, 2012

Latest news from Rostrvm

Thursday, September 27th, 2012

Our latest newsletter is now available including details of our customer contact case study with One-Sure Insurance.

If you would like to have rostrvm News delivered to your inbox as soon as it is published please do not hesitate to contact us.

Looking forward to call centre expo

Sunday, September 23rd, 2012

We are exhibiting at Call Centre Expo in conjunction with our partner Adtech Global and Celuis Networks.

Call Centre Expo is taking place at London Olympia next Tuesday 2 October and Wednesday 3 October. To learn more about us and to access some of our white papers visit the Call Centre Expo web site.

We would like to meet you there, but if you can’t make it why not contact us directly?

Visit Rostrvm Solutions @ CC Expo

 

Taking the pain out of operations

Thursday, September 20th, 2012

Gary Thompson, Operations and Support Manager who joined software developer Rostrvm Solutions recently, says, “Successful contact centre solutions include the right price, efficiency, functionality, robustness, user-friendliness … and they’ve all got to integrate and work with other systems.  Not only that but, of course, every business requirement is different so the product has to be configured to match the need. That can be a pretty tall order unless you’re working with suppliers who have got the experience to achieve it all … and then a contact centre still needs a support team who won’t leave them high and dry once installation is complete.”

Simon Wellings, Managing Director at Rostrvm Solutions, said, “We are delighted to welcome Gary and know that he’ll further enhance and strengthen the rostrvm customer experience.”   Read more

Call Centre & Customer Service Summit

Saturday, September 15th, 2012

Once again Rostrvm Solutions will be attending the Call Centre & Customer Service Summit to be held next week @ Stansted airport.

We will be working with customers and prospects to illustrate the operational benefits of the rostrvm cti, call handling, predictive dialler, management information, scripting, desktop  and back office support systems.

We hope to see you there.

See us at Call Centre Expo – Stand H20

Sunday, September 2nd, 2012

Rostrvm Solutions is exhibiting at Call Centre Expo in conjunction with our partner Adtech Global and Celuis Networks.

The event is taking place at London Olympia on Tuesday 2 October and Wednesday 3 October – that’s less than a month away!

Why not come and see us? But if you can’t make it why not contact us directly?