Call centre calculator mobile app

rostrvm inbound call centre calculatoir for mobile phonesWe’ve launched a handy and useful app for mobile devices, to assist busy managers in calculating inbound call centre staffing needs.

Rostrvm’s inbound call centre calculator app calculates the number of staff needed to deal effectively with calls.

The calculator provides an instant indication to managers of the number of people needed to man call centre phones whilst meeting the required service level targets.

The app is quick and easy to use – simply enter the expected number of calls per hour and the average call length in seconds, then insert the service level target percentage needed in a set number of seconds. The calculator will show the number of agents required instantly.

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