Archive for the ‘chairman’ Category

More predictive dialler regulation on its way?

Wednesday, January 14th, 2009
As reported in Brand Republic and national newspapers, Colette Bowe, the incoming chair for Ofcom has called for the current maximum fine to be increased from 50,000 pounds. Dr Bowe will become Ofcom chairman later this year …. so the call centre industry needs to be ready for scrutiny!